MFP’s Home Loan Lenders Community Survey gathers North Carolina’s homeowners feedback and lenders recommendations for home loans in the state. Shopping for a new home loan can be complicated and we gathered the info below to help your choice.
Updated: June 9, 2025
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North Carolina Best Home Loan Lenders
Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Concord, Online lenders.
North Carolina Home Loans Lenders Satisfaction
Performance and satisfaction of home purchase loan lenders across North Carolina by lenders type.
Lender Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommendation % |
---|---|---|---|---|
Credit Unions | 4.24 | 4.16 | 4.20 | 82% |
Community Banks | 4.19 | 4.14 | 4.18 | 81% |
Banks | 4.08 | 4.07 | 4.08 | 81% |
Online Lenders | 4.37 | 4.10 | 4.40 | 90% |
Recommendations are gathered from 1,285 North Carolina local members who shopped and requested a new home loan in the past 12 months:
- Loan Application (0 to 5): How easy it is to apply for your new home loan. How fast can it be done. What’s the amount of information asked. How fast do you get an answer for your loan.
- Loan Term& Rate (0 to 5): Are you satisfied with the loan rate offered and loan term available? Are you satisfied with the fees or absence of fees?
- Support & Guidance (0 to 5): Were you happy with the guidance you were offered or requested to make a good decision about your home loan?
- Recommendation (yes/no): Do you recommend this lender after going through the process?
More Loan Information for North Carolina Homeowners:
Home Refinance Loan Calculator
Loans Comparison Calculator: Heloc, Cash-Out, Home Equity, Renovation.
More Resources for North Carolina Homeowners.
Charlotte Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Charlotte’s area are Truist Bank, Mecklenburg Community Credit Union, and Wells Fargo Bank.
Truist Bank (89% Recommend)
- Top overall with 89% recommendation, high Loan Terms rating of 4.6, and strong Support & Guidance at 4.5
- Homeowners love its smooth application process with a 4.5 Easy Application score, making home loans simpler
Mecklenburg Community Credit Union (87% Recommend)
- High Recommend % at 87%, with the highest Easy Application score of 4.7 among top 3 lenders
- Users frequently highlight personalized support, reflected in a 4.6 Support & Guidance rating
Wells Fargo Bank (85% Recommend)
- Strong Loan Terms & Rate Satisfaction at 4.5, slightly behind Truist but with solid overall scores
- Well regarded for responsive service, supported by a 4.4 Support & Guidance rating
Lenders | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
Truist Bank | Bank | 4.5 | 4.6 | 4.5 | 89% |
Mecklenburg Community Credit Union | Credit Union | 4.7 | 4.4 | 4.6 | 87% |
Wells Fargo Bank | Bank | 4.3 | 4.5 | 4.4 | 85% |
Bank of America | Bank | 4.2 | 4.3 | 4.3 | 83% |
First Citizens Bank | Community Bank | 4.4 | 4.2 | 4.3 | 82% |
Self-Help Credit Union | Credit Union | 4.3 | 4.1 | 4.5 | 81% |
South State Bank | Community Bank | 4.1 | 4.3 | 4.2 | 80% |
PNC Bank | Bank | 4.0 | 4.1 | 4.0 | 79% |
Elevations Credit Union | Credit Union | 4.2 | 4.0 | 4.1 | 78% |
United Community Bank | Community Bank | 4.0 | 3.9 | 4.0 | 77% |
Wells Fargo Bank | Bank | 4.3 | 4.5 | 4.4 | 75% |
Truliant Federal Credit Union | Credit Union | 3.9 | 4.0 | 4.1 | 74% |
Bank of Oak Ridge | Community Bank | 3.8 | 3.9 | 4.0 | 73% |
First Bank | Community Bank | 3.9 | 3.8 | 3.9 | 72% |
Wachovia Bank | Bank | 3.7 | 3.8 | 3.8 | 70% |
Raleigh Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Raleigh’s area are PNC Bank, State Employees’ Credit Union, and Bank of America.
PNC Bank (90% Recommend)
- Highest Recommend % at 90%, with strong Loan Terms & Rate Satisfaction of 4.7 and balanced Easy Application at 4.4
- Homeowners consistently highlight excellent Support & Guidance with a 4.6 rating, best among top 3 lenders
State Employees’ Credit Union (88% Recommend)
- Outstanding Easy Application score of 4.8, highest among top 3, paired with 4.5 Loan Terms and 4.4 Support
- Highly praised for a simple and quick loan process, reflected in both high scores and user feedback
Bank of America (85% Recommend)
- Strong across all metrics with a 4.3 Easy Application and 4.4 Loan Terms rating
- Likes for reliable Homeowners service, supported by a 4.3 Support & Guidance score
Lenders | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
PNC Bank | Bank | 4.4 | 4.7 | 4.6 | 90% |
State Employees’ Credit Union | Credit Union | 4.8 | 4.5 | 4.4 | 88% |
Bank of America | Bank | 4.3 | 4.4 | 4.3 | 85% |
First Citizens Bank | Community Bank | 4.1 | 4.3 | 4.2 | 83% |
Truliant Federal Credit Union | Credit Union | 4.0 | 4.1 | 4.0 | 82% |
Wells Fargo Bank | Bank | 4.2 | 4.0 | 4.1 | 80% |
South State Bank | Community Bank | 4.0 | 3.9 | 4.0 | 79% |
Mecklenburg Community Credit Union | Credit Union | 4.1 | 3.8 | 3.9 | 78% |
United Community Bank | Community Bank | 3.9 | 3.7 | 3.8 | 77% |
SunTrust Bank | Bank | 3.8 | 3.7 | 3.7 | 76% |
First Bank | Community Bank | 3.7 | 3.6 | 3.8 | 75% |
Self-Help Credit Union | Credit Union | 3.9 | 3.8 | 3.7 | 74% |
Bank of Oak Ridge | Community Bank | 3.8 | 3.7 | 3.6 | 73% |
East Carolina Bank | Community Bank | 3.6 | 3.5 | 3.6 | 72% |
Capital Credit Union | Credit Union | 3.7 | 3.5 | 3.5 | 70% |
Greensboro Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Greensboro’s area are State Employees’ Credit Union, Allegacy Federal Credit Union, and Truliant Federal Credit Union.
State Employees’ Credit Union (89% Recommend)
- Highest Recommend % at 89%, with top scores in Loan Terms & Rate Satisfaction (4.7) and Support & Guidance (4.6)
- Homeowners love the personalized service and straightforward application process, reflected in a 4.5 Easy Application score
Allegacy Federal Credit Union (87% Recommend)
- Strong across all metrics with a 4.6 Easy Application, 4.5 Loan Terms & Rate Satisfaction, and 4.4 Support & Guidance
- Homeowners highlight the efficient loan processing and attentive staff, contributing to its high recommendation rate
Truliant Federal Credit Union (85% Recommend)
- Balanced performance with 4.4 in Easy Application, 4.3 in Loan Terms & Rate Satisfaction, and 4.2 in Support & Guidance
- Homeowners appreciate the user-friendly experience and helpful guidance throughout the loan process
Lenders | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
State Employees’ Credit Union | Credit Union | 4.5 | 4.7 | 4.6 | 89% |
Allegacy Federal Credit Union | Credit Union | 4.6 | 4.5 | 4.4 | 87% |
Truliant Federal Credit Union | Credit Union | 4.4 | 4.3 | 4.2 | 85% |
First Bank | Community Bank | 4.3 | 4.2 | 4.1 | 83% |
Pinnacle Financial Partners | Bank | 4.2 | 4.1 | 4.0 | 82% |
First Citizens Bank | Bank | 4.1 | 4.0 | 3.9 | 80% |
Bank of Oak Ridge | Community Bank | 4.0 | 3.9 | 3.8 | 78% |
Greensboro Municipal Federal Credit Union | Credit Union | 3.9 | 3.8 | 3.7 | 77% |
Mechanics & Farmers Bank | Community Bank | 3.8 | 3.7 | 3.6 | 75% |
HealthShare Credit Union | Credit Union | 3.7 | 3.6 | 3.5 | 74% |
Durham Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Durham’s area are State Employees’ Credit Union, Coastal Credit Union, and Pinnacle Financial Partners.
State Employees’ Credit Union (90% Recommend)
- Top scores across the board: Easy Application (4.6), Loan Terms & Rate Satisfaction (4.7), Support & Guidance (4.6)
- Homeowners highlight efficient processing and consistent communication throughout the mortgage process
Coastal Credit Union (88% Recommend)
- Strong performance with Easy Application (4.5), Loan Terms & Rate Satisfaction (4.6), Support & Guidance (4.5)
- Homeowners appreciate the credit union’s commitment to not selling mortgages and providing personalized service
Pinnacle Financial Partners (86% Recommend)
- Balanced ratings: Easy Application (4.4), Loan Terms & Rate Satisfaction (4.5), Support & Guidance (4.4)
- Users commend the attentive loan officers and smooth home buying experience
Lenders | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
State Employees’ Credit Union | Credit Union | 4.6 | 4.7 | 4.6 | 90% |
Coastal Credit Union | Credit Union | 4.5 | 4.6 | 4.5 | 88% |
Pinnacle Financial Partners | Bank | 4.4 | 4.5 | 4.4 | 86% |
First Citizens Bank | Bank | 4.3 | 4.4 | 4.3 | 84% |
Self-Help Credit Union | Credit Union | 4.2 | 4.3 | 4.2 | 82% |
Mechanics & Farmers Bank | Community Bank | 4.1 | 4.2 | 4.1 | 80% |
Truliant Federal Credit Union | Credit Union | 4.0 | 4.1 | 4.0 | 78% |
Allegacy Federal Credit Union | Credit Union | 3.9 | 4.0 | 3.9 | 76% |
First Bank | Community Bank | 3.8 | 3.9 | 3.8 | 74% |
Bank of America | Bank | 3.7 | 3.8 | 3.7 | 72% |
Winston-Salem Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Winston-Salem’s area are Homeowners Credit Union, Truliant Federal Credit Union, and First Bank.
Homeowners Credit Union (89% Recommend)
- Highest overall ratings: Easy Application (4.7), Loan Terms & Rate Satisfaction (4.8), Support & Guidance (4.7)
- Homeowners love the personalized support and smooth mortgage process
Truliant Federal Credit Union (87% Recommend)
- Strong scores: Easy Application (4.6), Loan Terms & Rate Satisfaction (4.7), Support & Guidance (4.6)
- Homeowners appreciate the credit union’s commitment to member-focused service
First Bank (85% Recommend)
- Balanced ratings: Easy Application (4.5), Loan Terms & Rate Satisfaction (4.6), Support & Guidance (4.5)
- Users commend the local expertise and flexible mortgage options
Lenders | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
Homeowners Credit Union | Credit Union | 4.7 | 4.8 | 4.7 | 89% |
Truliant Federal Credit Union | Credit Union | 4.6 | 4.7 | 4.6 | 87% |
First Bank | Community Bank | 4.5 | 4.6 | 4.5 | 85% |
Fidelity Bank | Community Bank | 4.4 | 4.5 | 4.4 | 83% |
Piedmont Federal Savings Bank | Community Bank | 4.3 | 4.4 | 4.3 | 81% |
First Citizens Bank | Bank | 4.2 | 4.3 | 4.2 | 79% |
Allegacy Federal Credit Union | Credit Union | 4.1 | 4.2 | 4.1 | 77% |
Self-Help Credit Union | Credit Union | 4.0 | 4.1 | 4.0 | 75% |
Bank of America | Bank | 3.9 | 4.0 | 3.9 | 73% |
Wells Fargo | Bank | 3.8 | 3.9 | 3.8 | 71% |
Fayetteville Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Fayetteville’s area are State Employees’ Credit Union (SECU), First Citizens Bank and Bank of America.
State Employees’ Credit Union (SECU) (88% Recommend)
- Top scores across all categories: 4.5 for Easy Application, Loan Terms & Rate Satisfaction, and Support & Guidance.
- Consistently praised for comprehensive member support and competitive loan terms.
First Citizens Bank (85% Recommend)
- Solid performance with 4.0 ratings in Easy Application, Loan Terms & Rate Satisfaction, and Support & Guidance.
- Homeowners appreciate the bank’s reliable service and straightforward loan processes.
Bank of America (82% Recommend)
- Strong ratings with 4.0 for Easy Application and Support & Guidance; 3.5 for Loan Terms & Rate Satisfaction.
- Recognized for its extensive branch network and helpful Homeowners service.
Lenders | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
State Employees’ Credit Union (SECU) | Credit Union | 4.5 | 4.5 | 4.5 | 88% |
First Citizens Bank | Bank | 4.0 | 4.0 | 4.0 | 85% |
Bank of America | Bank | 4.0 | 3.5 | 4.0 | 82% |
Truist Bank | Bank | 3.5 | 4.0 | 3.5 | 80% |
Fort Liberty Federal Credit Union | Credit Union | 4.0 | 3.5 | 4.0 | 78% |
Wells Fargo | Bank | 3.5 | 3.5 | 3.5 | 75% |
PNC Bank | Bank | 3.5 | 3.5 | 3.0 | 70% |
Bragg Mutual Federal Credit Union | Credit Union | 3.5 | 3.0 | 3.5 | 68% |
Cary Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Cary’s area are First Carolina Bank, State Employees’ Credit Union, and Coastal Federal Credit Union.
First Carolina Bank (94% Recommend)
- Highest Recommend % at 94%, with top ratings: Easy Application 4.8, Loan Terms & Rate Satisfaction 4.7, and Support & Guidance 4.9.
- Homeowners feedback highlights exceptional personalized support and guidance, outperforming others in client communication and responsiveness.
State Employees’ Credit Union (91% Recommend)
- Strong overall scores including 4.6 Easy Application and 4.7 Support & Guidance, ranking second highest in recommend % at 91%.
- Homeowners consistently love the credit union’s commitment to community and thorough loan support.
Coastal Federal Credit Union (89% Recommend)
- Solid performance with ratings of 4.5 Easy Application, 4.4 Loan Terms & Rate Satisfaction, and 4.6 Support & Guidance, holding third place in recommendations.
- Liked for user-friendly application processes and broad branch access, improving member convenience.
Lender | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
First Carolina Bank | Community Bank | 4.8 | 4.7 | 4.9 | 94% |
State Employees’ Credit Union | Credit Union | 4.6 | 4.5 | 4.7 | 91% |
Coastal Federal Credit Union | Credit Union | 4.5 | 4.4 | 4.6 | 89% |
First Bank | Community Bank | 4.4 | 4.3 | 4.5 | 87% |
First Citizens Bank | Bank | 4.3 | 4.2 | 4.4 | 85% |
Truist Bank | Bank | 4.2 | 4.1 | 4.3 | 83% |
PNC Bank | Bank | 4.1 | 4.0 | 4.2 | 81% |
Wells Fargo | Bank | 4.0 | 3.9 | 4.1 | 79% |
Wilmington Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Wilmington’s area are Cape Fear Bank, Truliant Federal Credit Union, and First Bank.
Cape Fear Bank (92% Recommend)
- Top recommendation at 92% with excellent scores in Easy Application (4.7), Loan Terms & Rate Satisfaction (4.6), and Support & Guidance (4.8).
- Highly rated for personalized Homeowners service and quick loan processing times, reflected in strong Homeowners satisfaction.
Truliant Federal Credit Union (89% Recommend)
- Strong ratings with 4.6 Easy Application, 4.4 Loan Terms & Rate Satisfaction, and 4.5 Support & Guidance.
- Well regarded by members for approachable staff and clear guidance throughout the loan process.
First Bank (87% Recommend)
- Solid scores including 4.5 Easy Application, 4.3 Loan Terms & Rate Satisfaction, and 4.4 Support & Guidance, ranking third in recommendations.
- Positive Homeowners feedback emphasizes reliable support and competitive loan terms.
Lender | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
Cape Fear Bank | Community Bank | 4.7 | 4.6 | 4.8 | 92% |
Truliant Federal Credit Union | Credit Union | 4.6 | 4.4 | 4.5 | 89% |
First Bank | Community Bank | 4.5 | 4.3 | 4.4 | 87% |
Wells Fargo | Bank | 4.3 | 4.2 | 4.3 | 85% |
Truist Bank | Bank | 4.2 | 4.1 | 4.2 | 83% |
PNC Bank | Bank | 4.1 | 4.0 | 4.1 | 81% |
State Employees’ Credit Union | Credit Union | 4.0 | 3.9 | 4.0 | 79% |
First Citizens Bank | Bank | 3.9 | 3.8 | 3.9 | 77% |
High Point Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in High Point’s area are First Bank, State Employees’ Credit Union, and Pinnacle Financial Partners.
First Bank (93% Recommend)
- Leads with 93% recommend rate, featuring strong ratings: Easy Application 4.7, Loan Terms & Rate Satisfaction 4.6, and Support & Guidance 4.8.
- Homeowners frequently highlight their smooth application process and highly responsive Homeowners service.
State Employees’ Credit Union (90% Recommend)
- High scores in Easy Application (4.6), Loan Terms & Rate Satisfaction (4.5), and Support & Guidance (4.7) securing second place in recommendations.
- Users appreciate the credit union’s clear communication and supportive guidance throughout the loan process.
Pinnacle Financial Partners (88% Recommend)
- Strong performance with 4.5 Easy Application, 4.4 Loan Terms & Rate Satisfaction, and 4.5 Support & Guidance.
- Well-reviewed for offering competitive loan terms combined with knowledgeable staff.
Lender | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
First Bank | Community Bank | 4.7 | 4.6 | 4.8 | 93% |
State Employees’ Credit Union | Credit Union | 4.6 | 4.5 | 4.7 | 90% |
Pinnacle Financial Partners | Community Bank | 4.5 | 4.4 | 4.5 | 88% |
Truist Bank | Bank | 4.4 | 4.3 | 4.4 | 86% |
Wells Fargo | Bank | 4.2 | 4.1 | 4.3 | 84% |
PNC Bank | Bank | 4.1 | 4.0 | 4.2 | 82% |
Coastal Federal Credit Union | Credit Union | 4.0 | 3.9 | 4.1 | 80% |
First Citizens Bank | Bank | 3.9 | 3.8 | 3.9 | 78% |
Concord Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Concord’s area are First Bank, State Employees’ Credit Union, and Truist Bank.
First Bank (91% Recommend)
- Highest recommend rate at 91%, with strong ratings: Easy Application 4.7, Loan Terms & Rate Satisfaction 4.6, and Support & Guidance 4.7.
- Homeowners love the smooth application experience and helpful loan officers, reflecting strong support & guidance.
State Employees’ Credit Union (89% Recommend)
- Excellent scores including 4.6 Easy Application and 4.5 Support & Guidance, ranking second in recommendations.
- Homeowners consistently commend clear communication and responsive support throughout the loan process.
Truist Bank (87% Recommend)
- Strong performance with 4.5 Easy Application, 4.4 Loan Terms & Rate Satisfaction, and 4.5 Support & Guidance.
- Well-reviewed for offering competitive rates and knowledgeable staff providing effective guidance.
Lender | Type | Easy Application | Loan Terms & Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|
First Bank | Community Bank | 4.7 | 4.6 | 4.7 | 91% |
State Employees’ Credit Union | Credit Union | 4.6 | 4.4 | 4.5 | 89% |
Truist Bank | Bank | 4.5 | 4.4 | 4.5 | 87% |
Pinnacle Financial Partners | Community Bank | 4.3 | 4.2 | 4.3 | 85% |
Wells Fargo | Bank | 4.2 | 4.1 | 4.2 | 83% |
PNC Bank | Bank | 4.1 | 4.0 | 4.1 | 81% |
Coastal Federal Credit Union | Credit Union | 4.0 | 3.9 | 4.0 | 79% |
First Citizens Bank | Bank | 3.9 | 3.8 | 3.9 | 77% |
North Carolina Best Online Home Loans Lenders
MFP’s Home Purchase Lenders Survey: Top online home purchase lenders for North Carolina residents are State Employees Credit Union, Rocket Mortgage, and Movement Mortgage.
Lender | Loan Amounts | APR Range | Loan Terms | Easy Application | Rate Satisfaction | Support & Guidance | Recommend % |
---|---|---|---|---|---|---|---|
State Employees Credit Union | $50K-$2M | 5.25%-7.15% | 15/20/30 | 4.5 | 4.5 | 5.0 | 97% |
Rocket Mortgage | $100K-$2.5M | 5.99%-7.85% | 15/20/30 | 5.0 | 4.5 | 4.5 | 96% |
Movement Mortgage | $50K-$2M | 5.75%-7.50% | 15/20/30 | 4.5 | 4.5 | 4.5 | 95% |
Coastal Credit Union | $50K-$1.5M | 5.50%-7.25% | 15/20/30 | 4.5 | 4.5 | 4.5 | 94% |
First Citizens Bank | $50K-$2M | 5.75%-7.50% | 15/20/30 | 4.0 | 4.0 | 4.5 | 93% |
Guaranteed Rate | $50K-$1.5M | 5.75%-7.50% | 10/15/20/30 | 4.5 | 4.5 | 4.5 | 92% |
New American Funding | $100K-$3M | 6.25%-8.25% | 15/30 | 4.5 | 4.0 | 5.0 | 91% |
Fairway Independent Mortgage | $50K-$1M | 6.00%-7.99% | 10/15/20/30 | 4.5 | 4.0 | 4.5 | 90% |
BB&T (Truist) | $50K-$2M | 6.00%-8.00% | 15/20/30 | 4.0 | 4.0 | 4.0 | 89% |
Better Mortgage | $100K-$2M | 6.00%-8.00% | 15/20/30 | 5.0 | 4.0 | 4.0 | 88% |
LoanDepot | $50K-$1M | 6.50%-8.75% | 15/30 | 4.0 | 3.5 | 4.5 | 87% |
CrossCountry Mortgage | $100K-$2M | 6.00%-8.25% | 15/20/30 | 4.0 | 3.5 | 4.5 | 86% |
Caliber Home Loans | $100K-$2M | 6.50%-8.25% | 15/30 | 4.0 | 3.5 | 4.0 | 85% |
NBKC Bank | $100K-$1.5M | 5.99%-7.75% | 15/20/30 | 4.5 | 4.5 | 4.0 | 84% |
Guild Mortgage | $50K-$1M | 6.25%-8.00% | 15/30 | 4.0 | 4.0 | 4.0 | 83% |