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Car Loan Lenders Community Survey

Author: Data Team

MFP’s Auto Lenders Survey provides key statistics on which lenders drivers trust and recommend; broken down by state and major cities. Based on feedback from over 325,000 drivers and covering more than 6,000 lenders, the survey evaluates the entire lending experience, including the application process, rates, speed, and overall recommendations.

 

Whether you’re applying for a first car loan or researching the market, the report offer clear, data, statistics and insights to help guide your decisions. Explore the survey results below to see how lenders perform in your state and metro areas.

 

Updated: May 14, 2026

 
 

 
 

National Auto Loan Lenders Report

 

The report covers over 300,000 community members surveyed with over 6,000 car loans lenders in the last 12 months.

 
Lender Type Application Ease Loan Terms & Rate Speedy Quote & Decision Recommendation %
Credit Unions 4.64 4.66 4.67 91.9%
Community Banks 4.35 4.42 4.47 86.3%
Banks 4.07 4.13 4.17 80.7%
Online 4.50 4.50 4.49 82.5%
Source: MFP’s Community Survey of Auto Lenders by State and Cities.
 
 
 

Lenders Recommendations by State

 

You can also see car loans lenders results state by state and main cities.

 
 
 
 

Car Loan Lenders: Drivers Perspective

 

Drivers rated credit unions highest across every region, with recommendation rates above 90% in the North East, Midwest, Southeast, Southwest and West. Community banks were the next strongest lender type in every region, while banks and online lenders showed more mixed results depending on whether drivers placed more weight on local service, application convenience, loan terms or quote speed.

 

North East

 
  • Credit Unions: Credit unions led the region with a 92.9% recommendation rate, supported by strong scores for Application Ease (4.66), Loan Terms & Rate (4.69), and Speedy Quote & Decision (4.70).
  • Community Banks: Community banks ranked second with an 86.7% recommendation rate. Their strongest score was Speedy Quote & Decision at 4.49, showing solid driver satisfaction with local-bank responsiveness.
  • Banks: Banks trailed the other lender types in the North East, with a 79.6% recommendation rate and lower scores across Application Ease (4.00), Loan Terms & Rate (4.06), and Speedy Quote & Decision (4.10).
  • Online Lenders: Online lenders performed well in the North East, with an 85.4% recommendation rate. Their strongest score was Loan Terms & Rate at 4.57, making this their best regional result among the five regions.
 

Midwest

 
  • Credit Unions: Credit unions led the Midwest with a 92.5% recommendation rate. They also posted the region’s strongest overall lender-type scores, including 4.67 for Application Ease, 4.71 for Loan Terms & Rate, and 4.70 for Speedy Quote & Decision.
  • Community Banks: Community banks were the second-most recommended option in the Midwest at 87.0%. Their strongest score was Speedy Quote & Decision at 4.51, with Loan Terms & Rate close behind at 4.48.
  • Banks: Banks performed better in the Midwest than in most other regions, with an 82.8% recommendation rate. Their scores were also comparatively stronger, especially Speedy Quote & Decision and Loan Terms & Rate, both at 4.29.
  • Online Lenders: Online lenders averaged an 82.2% recommendation rate in the Midwest. They scored well on Application Ease at 4.53, but their recommendation rate remained below credit unions and community banks.
 

Southeast

 
  • Credit Unions: Credit unions were the clear leader in the Southeast with a 91.9% recommendation rate. Their strongest regional score was Speedy Quote & Decision at 4.67, followed by Loan Terms & Rate at 4.64.
  • Community Banks: Community banks ranked second with an 86.2% recommendation rate. Their results point to steady driver satisfaction, especially on Speedy Quote & Decision at 4.42.
  • Banks: Banks averaged an 81.4% recommendation rate in the Southeast. They were strongest on Speedy Quote & Decision at 4.17, but remained below community banks and credit unions across all driver scores.
  • Online Lenders: Online lenders averaged an 82.3% recommendation rate, slightly above banks in the region. Their scores were balanced across Application Ease (4.48), Loan Terms & Rate (4.47), and Speedy Quote & Decision (4.48).
 

Southwest

 
  • Credit Unions: Credit unions led the Southwest with a 90.2% recommendation rate. Their strongest score was Speedy Quote & Decision at 4.63, with Application Ease and Loan Terms & Rate also above 4.59.
  • Community Banks: Community banks followed with an 84.2% recommendation rate. Their strongest score was Speedy Quote & Decision at 4.39, while Loan Terms & Rate averaged 4.34.
  • Banks: Banks had the lowest Southwest recommendation rate at 78.7%. Their scores were lowest on Application Ease (4.04) and Loan Terms & Rate (4.07), though Speedy Quote & Decision was slightly higher at 4.13.
  • Online Lenders: Online lenders averaged an 81.6% recommendation rate in the Southwest. Their strongest score was Speedy Quote & Decision at 4.51, showing stronger convenience and response performance than banks in the region.
 

West

 
  • Credit Unions: Credit unions led the West with a 91.0% recommendation rate. They also had strong scores across all three driver measures, led by Speedy Quote & Decision at 4.66 and Loan Terms & Rate at 4.65.
  • Community Banks: Community banks averaged an 84.7% recommendation rate in the West. Their strongest score was Speedy Quote & Decision at 4.45, showing that local and regional lenders remained competitive on service speed.
  • Banks: Banks averaged a 79.9% recommendation rate in the West. Their strongest score was Speedy Quote & Decision at 4.17, but they remained below the other lender types on overall recommendation.
  • Online Lenders: Online lenders averaged an 80.7% recommendation rate in the West. They scored highest on Application Ease at 4.50 and Speedy Quote & Decision at 4.49, but still trailed credit unions and community banks in overall recommendation.
 
 
 

Auto Loan Lenders: Regional Perspective

 

Auto loan lender performance varies by region, but the same broad pattern appears across the country: credit unions lead on recommendation, community banks usually provide the strongest local-lender alternative, online lenders compete on convenience, and banks tend to trail on borrower satisfaction.

 

North East

 

The North East is one of the strongest regions overall for car loan borrower satisfaction. Credit unions lead clearly, but online lenders are also more competitive here than in most other regions.

 
  • Credit Unions: Credit unions are the strongest lender type in the North East, with a 92.9% average recommendation rate. Their strength is consistency: Application Ease, Loan Terms & Rate, and Speedy Quote & Decision are all close to 4.70. The weakness is not obvious from the regional averages, but their advantage is based more on steady high scores than on one standout category.
  • Community Banks: Community banks are the second-best branch-based option in the region, with an 86.7% average recommendation rate. Their strongest area is Speedy Quote & Decision, suggesting drivers respond well to local responsiveness. Their weakness is that they still trail credit unions by more than 6 percentage points in recommendation.
  • Banks: Banks are the weakest lender type in the North East, with a 79.6% average recommendation rate. Their scores are lower across all three borrower measures, especially Application Ease at 4.00. Their strength is likely availability and familiarity, but the satisfaction data shows they are less competitive than credit unions, community banks, and online lenders.
  • Online Lenders: Online lenders perform well in the North East, with an 85.4% average recommendation rate. Their strongest score is Loan Terms & Rate at 4.57, which is stronger than their application and quote-speed scores. Their weakness is that they still trail credit unions and slightly trail community banks on recommendation.
 

Midwest

 

The Midwest shows the most balanced regional performance. Credit unions still lead, but banks perform better here than in most other regions, and community banks remain strong.

  • Credit Unions: Credit unions lead the Midwest with a 92.5% average recommendation rate. Their biggest strength is Loan Terms & Rate at 4.71, which suggests drivers are highly satisfied with the value of the loan offers. Their weakness is minimal in the averages, though they are not dramatically ahead of community banks on service scores.
  • Community Banks: Community banks are strong in the Midwest, with an 87.0% average recommendation rate. Their best score is Speedy Quote & Decision at 4.51, showing a solid service advantage. Their weakness is that they trail credit unions on recommendation and loan-term satisfaction.
  • Banks: Banks have one of their better regional performances in the Midwest, with an 82.8% average recommendation rate. Their strength is that their scores are more competitive here than in other regions, especially Loan Terms & Rate and Speedy Quote & Decision. Their weakness is that they still rank behind credit unions and community banks.
  • Online Lenders: Online lenders average an 82.2% recommendation rate in the Midwest. Their strength is Application Ease at 4.53, which fits the convenience-driven online model. Their weakness is that the recommendation rate is below both credit unions and community banks, and slightly below banks in this region.
 

Southeast

 

The Southeast follows the national pattern closely. Credit unions are clearly ahead, community banks are solid, and online lenders edge out banks on recommendation.

 
  • Credit Unions: Credit unions lead the Southeast with a 91.9% average recommendation rate. Their strongest area is Speedy Quote & Decision at 4.67, which shows drivers value both the lending relationship and the response process. Their weakness is not in one specific score, but their regional average is slightly lower than in the North East and Midwest.
  • Community Banks: Community banks average an 86.2% recommendation rate in the Southeast. Their strength is steady local-lender performance, especially Speedy Quote & Decision at 4.42. Their weakness is that they do not match credit unions on recommendation or borrower scores.
  • Banks: Banks average an 81.4% recommendation rate in the Southeast. Their strength is that they remain close to online lenders on recommendation, but their weakness is that they are lower than credit unions and community banks across all borrower measures.
  • Online Lenders: Online lenders average an 82.3% recommendation rate, slightly ahead of banks. Their strength is balance: Application Ease, Loan Terms & Rate, and Speedy Quote & Decision are all around 4.48. Their weakness is that they do not reach the recommendation levels of credit unions or community banks.
 

Southwest

 

The Southwest has the widest gap between credit unions and banks. Credit unions lead by a large margin, while banks have the weakest regional result among the lender types.

 
  • Credit Unions: Credit unions lead the Southwest with a 90.2% average recommendation rate. Their strongest score is Speedy Quote & Decision at 4.63, showing that drivers rate them well not only on value but also on response. Their weakness is that this is their lowest regional recommendation average among the five regions.
  • Community Banks: Community banks average an 84.2% recommendation rate in the Southwest. Their strength is Speedy Quote & Decision at 4.39. Their weakness is that they fall further behind credit unions here than in some other regions.
  • Banks: Banks are weakest in the Southwest, with a 78.7% average recommendation rate. Their main weakness is lower borrower satisfaction across Application Ease, Loan Terms & Rate, and Speedy Quote & Decision. Their strength is limited compared with other lender types, though they still provide broad availability.
  • Online Lenders: Online lenders average an 81.6% recommendation rate in the Southwest, ahead of banks. Their strength is Speedy Quote & Decision at 4.51, which suggests drivers value the faster online process. Their weakness is that they remain well behind credit unions and community banks on recommendation.
 

West

 

The West shows strong credit union performance, solid community bank results, and weaker recommendation rates for banks and online lenders.

 
  • Credit Unions: Credit unions lead the West with a 91.0% average recommendation rate. Their strength is broad consistency, with all three borrower scores above 4.60. Their highest score is Speedy Quote & Decision at 4.66. Their weakness is that the regional recommendation rate is below the North East, Midwest, and Southeast.
  • Community Banks: Community banks average an 84.7% recommendation rate in the West. Their strength is Speedy Quote & Decision at 4.45, showing that local and regional lenders remain competitive on service response. Their weakness is that their recommendation rate trails credit unions by more than 6 percentage points.
  • Banks: Banks average a 79.9% recommendation rate in the West. Their strength is Speedy Quote & Decision at 4.17, but all three borrower scores are much lower than credit unions and community banks. Their weakness is overall borrower recommendation.
  • Online Lenders: Online lenders average an 80.7% recommendation rate in the West. Their strength is Application Ease at 4.50 and Speedy Quote & Decision at 4.49, which reflects the convenience of online borrowing. Their weakness is that convenience does not translate into a recommendation rate close to credit unions or community banks.
 
 
 

Auto Loans: Lenders Overviews

 
 

Credit Unions

 
  • National Leader: Credit unions lead auto loan borrower satisfaction nationwide, with the highest scores across Application Ease (4.64), Loan Terms & Rate (4.66), Speedy Quote & Decision (4.67), and Recommendation % (91.9%).
  • Recommendation Strength: Credit unions are the only lender type with a national average recommendation rate above 90%, showing strong driver confidence across the full dataset.
  • Regional Consistency: Credit unions led every region, with average recommendation rates of 92.9% in the North East, 92.5% in the Midwest, 91.9% in the Southeast, 90.2% in the Southwest, and 91.0% in the West.
  • Best Regional Performance: The North East and Midwest were the strongest regions for credit unions, with recommendation rates above 92% and very strong scores for loan terms and quote speed.
  • Southwest Watch Point: Credit unions still led the Southwest, but their 90.2% average recommendation rate was their lowest regional result. That suggests room to strengthen consistency in states such as Arizona, New Mexico, and Texas.
  • Loan Terms Advantage: Credit unions scored highest nationally for Loan Terms & Rate at 4.66, supporting their reputation as strong value-oriented auto loan providers.
  • Service and Decision Speed: Their highest national score was Speedy Quote & Decision at 4.67, showing that drivers do not only value credit unions for rates, but also for the borrowing process.
  • Competitive Position: Credit unions are the clear benchmark for other lender types. Community banks compete most closely, but credit unions maintain a meaningful lead in recommendation rate nationally and regionally.
 

Community Banks

 
  • Strong Second Position: Community banks rank second nationally, with an 86.3% average recommendation rate. They trail credit unions, but remain well ahead of banks and online lenders on overall borrower recommendation.
  • Balanced Borrower Scores: Community banks scored 4.35 for Application Ease, 4.42 for Loan Terms & Rate, and 4.47 for Speedy Quote & Decision, showing a balanced service profile rather than one single strength.
  • Regional Reliability: Community banks were consistently the second-most recommended lender type across all five regions, with recommendation rates of 86.7% in the North East, 87.0% in the Midwest, 86.2% in the Southeast, 84.2% in the Southwest, and 84.7% in the West.
  • Best Regional Performance: The Midwest was the strongest region for community banks, with an 87.0% average recommendation rate and strong scores for Speedy Quote & Decision.
  • Southwest and West Opportunity: Community banks performed slightly weaker in the Southwest and West, where their recommendation rates fell to 84.2% and 84.7%. They still ranked second, but the gap with credit unions was wider.
  • Speed and Service Strength: Community banks’ best national score was Speedy Quote & Decision at 4.47, suggesting that local responsiveness is a key part of their borrower appeal.
  • Local Relationship Advantage: Their results support the role of community banks as relationship-based lenders that can compete well when drivers value local decision-making and personalized service.
  • Main Weakness: Community banks remain behind credit unions across every national metric. Their biggest challenge is narrowing the recommendation gap while maintaining their service-focused advantage.
 

Banks

 
  • Lowest National Recommendation: Banks had the lowest national average recommendation rate at 80.7%, trailing credit unions, community banks, and online lenders.
  • Lower Borrower Scores: Banks also had the lowest national scores for Application Ease (4.07), Loan Terms & Rate (4.13), and Speedy Quote & Decision (4.17).
  • Regional Weakness: Banks were the weakest lender type in the North East, Southwest, and West. Their average recommendation rates were 79.6% in the North East, 78.7% in the Southwest, and 79.9% in the West.
  • Best Regional Result: Banks performed best in the Midwest, where their average recommendation rate reached 82.8%. This was their strongest regional result and placed them slightly ahead of online lenders in that region.
  • Southeast Competitiveness: Banks were closer to online lenders in the Southeast, with an 81.4% average recommendation rate compared with 82.3% for online lenders.
  • Core Strength: Banks’ main advantage is broad availability, familiar brands, and established lending infrastructure. That makes them a practical option for many drivers, even when satisfaction scores are lower.
  • Main Weakness: Banks underperformed on borrower experience. Their lower Application Ease and Loan Terms & Rate scores suggest that drivers may see them as less competitive or less borrower-friendly than credit unions and community banks.
  • Improvement Area: To compete more effectively, banks need to improve the ease of applying, make loan terms feel more competitive, and deliver faster quote and decision experiences.
 

Online Lenders

 
  • Convenience-Driven Position: Online lenders, combining Direct and Marketplace lender types, averaged an 82.5% national recommendation rate. That places them above banks but below credit unions and community banks.
  • Strong Application Experience: Online lenders scored 4.50 for Application Ease, which was higher than community banks and banks, and close to credit unions. This confirms that convenience is their main competitive strength.
  • Balanced National Scores: Online lenders scored 4.50 for Application Ease, 4.50 for Loan Terms & Rate, and 4.49 for Speedy Quote & Decision, showing consistent performance across the borrower experience.
  • Best Regional Performance: Online lenders were strongest in the North East, with an 85.4% average recommendation rate, and in the Midwest, with an 82.2% average recommendation rate.
  • Competitive Against Banks: Online lenders outperformed banks nationally on recommendation rate and were ahead of banks in the North East, Southeast, Southwest, and West.
  • Weakness Against Local Lenders: Despite strong convenience scores, online lenders remained behind credit unions and community banks in overall recommendation. This suggests that speed and convenience do not fully replace borrower trust, local service, or perceived loan value.
  • Regional Challenge: Online lenders were weakest in the West, with an 80.7% average recommendation rate, and in the Southwest, with 81.6%. These regions show that online convenience alone may not be enough to match local lender satisfaction.
  • Growth Opportunity: Online lenders can strengthen their position by improving perceived loan value, transparency, and borrower support while keeping their advantage in digital application ease and quote speed.
 
 
 

Car Loan Lenders Data Summary by State

 

The table below look at States’ averages by Type of auto lenders.

 
State Lender Type Application Ease Loan Terms & Rate Speedy Quote & Decision Recommendation Rate
Alabama Credit Unions 4.53 4.56 4.65 89.3%
  Community Banks 4.28 4.28 4.46 83.7%
  Banks 3.83 3.83 4.00 73.4%
  Online 4.47 4.43 4.49 80.8%
Alaska Credit Unions 4.63 4.69 4.62 91.0%
  Community Banks 4.33 4.41 4.47 84.5%
  Banks 3.88 3.98 3.88 75.3%
  Online 4.47 4.42 4.49 80.8%
Arizona Credit Unions 4.62 4.65 4.63 89.8%
  Community Banks 4.27 4.36 4.33 81.6%
  Banks 4.07 4.16 4.06 77.7%
  Online 4.48 4.44 4.49 81.0%
Arkansas Credit Unions 4.68 4.68 4.74 93.1%
  Community Banks 4.38 4.45 4.49 87.4%
  Banks 4.14 4.23 4.24 82.6%
  Online 4.47 4.42 4.50 80.8%
California Credit Unions 4.57 4.61 4.59 91.0%
  Community Banks 4.33 4.41 4.40 87.3%
  Banks 4.03 4.10 4.13 82.5%
  Online 4.49 4.47 4.51 81.5%
Colorado Credit Unions 4.58 4.60 4.69 90.2%
  Community Banks 4.24 4.24 4.44 82.8%
  Banks 3.88 3.88 4.06 74.6%
  Online 4.48 4.45 4.50 81.3%
Connecticut Credit Unions 4.69 4.71 4.75 93.3%
  Community Banks 4.31 4.41 4.51 86.1%
  Banks 3.83 3.93 4.03 76.6%
  Online 4.49 4.58 4.45 85.3%
Delaware Credit Unions 4.64 4.65 4.64 92.7%
  Community Banks 4.30 4.40 4.40 87.0%
  Banks 4.03 4.09 4.13 82.0%
  Online 4.40 4.45 4.38 83.3%
Florida Credit Unions 4.59 4.61 4.61 91.5%
  Community Banks 4.36 4.39 4.47 87.6%
  Banks 4.17 4.20 4.27 84.6%
  Online 4.58 4.57 4.57 84.8%
Georgia Credit Unions 4.60 4.63 4.61 92.2%
  Community Banks 4.27 4.33 4.38 86.8%
  Banks 4.08 4.15 4.18 83.5%
  Online 4.53 4.49 4.52 82.6%
Hawaii Credit Unions 4.72 4.78 4.76 92.3%
  Community Banks 3.95 4.05 4.15 76.0%
  Banks 4.26 4.38 4.40 82.8%
  Online 4.47 4.43 4.49 80.8%
Idaho Credit Unions 4.58 4.64 4.60 90.5%
  Community Banks 4.30 4.40 4.38 84.0%
  Banks 4.06 4.17 4.09 79.0%
  Online 4.42 4.40 4.41 79.5%
Illinois Credit Unions 4.53 4.54 4.57 89.6%
  Community Banks 4.31 4.32 4.40 84.5%
  Banks 4.02 4.10 4.12 78.2%
  Online 4.57 4.50 4.46 82.5%
Indiana Credit Unions 4.74 4.80 4.72 93.5%
  Community Banks 4.54 4.61 4.61 88.8%
  Banks 4.37 4.43 4.39 84.7%
  Online 4.57 4.50 4.46 82.5%
Iowa Credit Unions 4.64 4.66 4.72 92.4%
  Community Banks 4.35 4.44 4.45 86.9%
  Banks 4.03 4.13 4.14 80.5%
  Online 4.56 4.54 4.54 79.1%
Kansas Credit Unions 4.66 4.67 4.72 92.8%
  Community Banks 4.27 4.34 4.37 85.1%
  Banks 4.16 4.25 4.26 82.9%
  Online 4.47 4.43 4.49 80.8%
Kentucky Credit Unions 4.66 4.67 4.72 92.7%
  Community Banks 4.38 4.45 4.48 87.2%
  Banks 4.04 4.13 4.16 80.7%
  Online 4.47 4.43 4.49 80.8%
Louisiana Credit Unions 4.56 4.57 4.66 89.8%
  Community Banks 4.19 4.19 4.39 81.8%
  Banks 3.86 3.86 4.03 74.1%
  Online 4.47 4.43 4.49 80.8%
Maine Credit Unions 4.64 4.65 4.71 92.4%
  Community Banks 4.28 4.37 4.46 85.5%
  Banks 3.99 4.09 4.13 79.4%
  Online 4.51 4.60 4.47 85.7%
Maryland Credit Unions 4.57 4.59 4.61 90.7%
  Community Banks 4.25 4.30 4.40 86.0%
  Banks 4.11 4.15 4.12 82.7%
  Online 4.46 4.51 4.43 84.8%
Massachusetts Credit Unions 4.72 4.75 4.70 93.5%
  Community Banks 4.55 4.57 4.59 89.3%
  Banks 4.39 4.31 4.35 84.5%
  Online 4.51 4.58 4.45 85.3%
Michigan Credit Unions 4.71 4.77 4.69 92.7%
  Community Banks 4.56 4.62 4.62 89.6%
  Banks 4.35 4.41 4.36 83.8%
  Online 4.54 4.61 4.49 87.0%
Minnesota Credit Unions 4.71 4.77 4.70 92.8%
  Community Banks 4.50 4.57 4.55 87.5%
  Banks 4.33 4.37 4.33 83.4%
  Online 4.46 4.47 4.46 79.8%
Mississippi Credit Unions 4.71 4.68 4.73 93.7%
  Community Banks 4.24 4.29 4.35 84.6%
  Banks 4.17 4.20 4.27 83.1%
  Online 4.47 4.43 4.49 80.8%
Missouri Credit Unions 4.64 4.65 4.70 92.3%
  Community Banks 4.42 4.49 4.52 88.2%
  Banks 4.11 4.20 4.22 82.0%
  Online 4.54 4.47 4.57 85.5%
Montana Credit Unions 4.73 4.74 4.75 92.7%
  Community Banks 4.39 4.48 4.52 85.9%
  Banks 4.07 4.17 4.13 79.2%
  Online 4.56 4.52 4.53 78.1%
Nebraska Credit Unions 4.66 4.75 4.69 92.5%
  Community Banks 4.51 4.56 4.59 89.7%
  Banks 4.48 4.50 4.55 88.9%
  Online 4.54 4.54 4.51 79.5%
Nevada Credit Unions 4.66 4.75 4.69 92.5%
  Community Banks 4.51 4.56 4.59 89.7%
  Banks 4.48 4.50 4.55 88.9%
  Online 4.43 4.40 4.46 80.3%
New Hampshire Credit Unions 4.68 4.71 4.74 93.3%
  Community Banks 4.31 4.41 4.51 86.3%
  Banks 3.82 3.92 3.95 76.5%
  Online 4.52 4.60 4.49 86.5%
New Jersey Credit Unions 4.61 4.61 4.60 91.9%
  Community Banks 4.34 4.42 4.47 88.1%
  Banks 3.96 4.02 4.06 80.8%
  Online 4.42 4.49 4.41 84.0%
New Mexico Credit Unions 4.54 4.56 4.64 89.2%
  Community Banks 4.32 4.32 4.49 85.0%
  Banks 3.85 3.85 4.03 73.8%
  Online 4.50 4.47 4.51 81.5%
New York Credit Unions 4.53 4.57 4.58 91.4%
  Community Banks 4.21 4.30 4.32 85.2%
  Banks 3.93 4.00 4.03 80.1%
  Online 4.50 4.58 4.46 85.8%
North Carolina Credit Unions 4.60 4.63 4.60 91.8%
  Community Banks 4.28 4.38 4.37 86.5%
  Banks 3.99 4.08 4.09 81.8%
  Online 4.41 4.50 4.39 83.8%
North Dakota Credit Unions 4.73 4.74 4.76 92.8%
  Community Banks 4.39 4.50 4.52 85.9%
  Banks 4.07 4.19 4.21 79.6%
  Online 4.51 4.53 4.51 78.4%
Ohio Credit Unions 4.71 4.78 4.70 92.8%
  Community Banks 4.51 4.54 4.56 87.8%
  Banks 4.36 4.39 4.36 83.4%
  Online 4.52 4.60 4.48 86.4%
Oklahoma Credit Unions 4.64 4.65 4.69 92.0%
  Community Banks 4.29 4.36 4.42 85.3%
  Banks 4.17 4.25 4.28 82.7%
  Online 4.49 4.45 4.51 81.3%
Oregon Credit Unions 4.57 4.58 4.67 89.8%
  Community Banks 4.30 4.30 4.50 84.0%
  Banks 3.98 3.98 4.16 77.1%
  Online 4.57 4.50 4.46 82.5%
Pennsylvania Credit Unions 4.70 4.78 4.70 93.0%
  Community Banks 4.52 4.58 4.56 88.6%
  Banks 4.37 4.37 4.37 84.0%
  Online 4.53 4.59 4.50 86.6%
Rhode Island Credit Unions 4.72 4.74 4.76 93.9%
  Community Banks 4.32 4.43 4.52 86.5%
  Banks 3.78 3.88 3.90 75.6%
  Online 4.44 4.50 4.41 84.2%
South Carolina Credit Unions 4.62 4.65 4.62 92.2%
  Community Banks 4.40 4.50 4.40 89.0%
  Banks 4.06 4.14 4.16 82.7%
  Online 4.57 4.60 4.58 83.5%
South Dakota Credit Unions 4.73 4.77 4.75 93.3%
  Community Banks 4.27 4.36 4.42 83.3%
  Banks 4.24 4.33 4.37 82.8%
  Online 4.51 4.51 4.49 78.0%
Tennessee Credit Unions 4.64 4.67 4.72 92.4%
  Community Banks 4.38 4.44 4.48 87.3%
  Banks 4.07 4.16 4.17 81.3%
  Online 4.49 4.45 4.51 81.3%
Texas Credit Unions 4.60 4.63 4.61 91.5%
  Community Banks 4.26 4.33 4.35 86.1%
  Banks 4.19 4.21 4.30 84.7%
  Online 4.53 4.53 4.54 82.3%
Utah Credit Unions 4.60 4.62 4.67 91.5%
  Community Banks 4.32 4.41 4.42 86.3%
  Banks 4.08 4.18 4.19 81.7%
  Online 4.51 4.51 4.51 82.0%
Vermont Credit Unions 4.67 4.70 4.74 93.3%
  Community Banks 4.24 4.34 4.44 84.9%
  Banks 3.91 4.01 4.11 78.8%
  Online 4.50 4.58 4.45 85.5%
Virginia Credit Unions 4.63 4.66 4.64 92.5%
  Community Banks 4.23 4.32 4.32 85.4%
  Banks 4.03 4.12 4.13 82.3%
  Online 4.43 4.51 4.41 85.0%
Washington Credit Unions 4.57 4.55 4.66 89.7%
  Community Banks 4.24 4.25 4.44 83.1%
  Banks 3.97 3.97 4.12 76.5%
  Online 4.57 4.55 4.56 80.1%
West Virginia Credit Unions 4.65 4.66 4.74 92.5%
  Community Banks 4.36 4.44 4.46 87.1%
  Banks 4.15 4.24 4.25 82.8%
  Online 4.47 4.43 4.49 80.8%
Wisconsin Credit Unions 4.63 4.61 4.66 92.7%
  Community Banks 4.37 4.35 4.47 87.3%
  Banks 4.16 4.18 4.22 83.0%
  Online 4.59 4.55 4.63 86.5%
Wyoming Credit Unions 4.59 4.63 4.58 90.1%
  Community Banks 4.47 4.54 4.59 88.0%
  Banks 4.15 4.22 4.14 80.8%
  Online 4.48 4.46 4.49 81.1%
Source: MFP’s Community Survey of Auto Lenders by State and Cities.
 
 
 

Most Recommended Auto Loan Lenders

 

The table below looks at the most recommended car loans lender Type in each State by looking at the most popular lender in the main metro’s area and cities. Credit Unions are very often the #1 most recommended home loan lenders in most states metro areas.

 

#1 Type of Car Loan Lenders in each State

 
State Most Recommended Community Banks Banks Credit Unions
Alabama Credit Unions 0 0 12
Alaska Credit Unions 0 0 7
Arizona Credit Unions 0 0 10
Arkansas Credit Unions 0 0 10
California Credit Unions 0 0 12
Colorado Credit Unions 0 0 10
Connecticut Credit Unions 0 0 9
Delaware Credit Unions 0 0 6
Florida Credit Unions 0 0 10
Georgia Credit Unions 0 0 11
Hawaii Credit Unions 0 0 8
Idaho Credit Unions 0 0 7
Illinois Credit Unions 0 0 10
Indiana Credit Unions 0 0 10
Iowa Credit Unions 0 0 10
Kansas Credit Unions 0 0 9
Kentucky Credit Unions 0 0 10
Louisiana Credit Unions 1 0 9
Maine Credit Unions 0 0 8
Maryland Credit Unions 0 0 8
Massachusetts Credit Unions 0 0 10
Michigan Credit Unions 0 0 10
Minnesota Credit Unions 0 0 10
Mississippi Credit Unions 0 0 10
Missouri Credit Unions 0 0 10
Montana Credit Unions 0 0 8
Nebraska Credit Unions 1 0 9
Nevada Credit Unions 1 0 9
New Hampshire Credit Unions 0 0 8
New Jersey Credit Unions 1 0 9
New Mexico Credit Unions 3 0 7
New York Credit Unions 0 0 14
North Carolina Credit Unions 0 0 10
North Dakota Credit Unions 0 0 8
Ohio Credit Unions 0 0 10
Oklahoma Credit Unions 0 1 9
Oregon Credit Unions 0 0 10
Pennsylvania Credit Unions 0 0 10
Rhode Island Credit Unions 0 0 8
South Carolina Credit Unions 0 0 12
South Dakota Credit Unions 0 0 7
Tennessee Credit Unions 1 0 9
Texas Credit Unions 0 0 10
Utah Credit Unions 0 0 10
Vermont Credit Unions 0 0 5
Virginia Credit Unions 0 0 8
Washington Credit Unions 0 0 12
West Virginia Credit Unions 1 0 9
Wisconsin Credit Unions 0 0 10
Wyoming Credit Unions 0 0 7
Source: MFP’s Community Survey of Auto Loans Lenders by State and Cities.
 
 
 

Mortgage Survey Methodology

 

The Auto Lenders survey sibling is conducted on an ongoing basis for a rolling 30 days periods over 12 months. Here’s the Auto Lenders Survey methodology:

 

National Data

Survey results reflect feedback from over 300,000 drivers who requested a loan quote or applied for a car loan between June 2025 and May 2026, covering 6,200+ lenders nationwide. Responses are weighted by state drivers distribution and lender presence to ensure national representativeness. At the national level, results highlight trends by lender type (such as banks, credit unions, community banks, and online lenders) rather than naming individual lenders. Because survey responses are not evenly distributed across states, national results may favor lenders active in high-response states.

Differences between lender types larger than ±0.2% (approximate national margin of error at a 96% confidence level) can be considered statistically meaningful.

 

State Data

State-level results are based on self-reported responses from drivers within each state, with weighting applied to reflect each state’s car loan market. Individual lenders are named only on state and metro pages to highlight the most recommended providers locally. Margins of error vary by state depending on sample size, typically ranging from ±1–2.3% at a 96% confidence level. Differences larger than the state-specific margin of error can be considered statistically meaningful.

 

Metro / City Data

The 10-12 largest metro areas in each state account for approximately 70% of that state’s survey responses. Metro-level results are based on self-reported responses from homeowners in each metro, providing a detailed view of lender performance in the state’s most active car loan markets. Margins of error for metro results depend on the number of responses: larger metros may have ±1–2%, smaller metros may have ±3–4% at a 96% confidence level. Differences larger than these margins can be considered statistically meaningful.

 
 

Data Access & Partnerships:

 

Organizations interested in deeper insights can request access to anonymized, aggregated survey data for research, benchmarking, or analysis. MFP partners with financial institutions, non-profits, and research organizations to improve transparency, inform consumers, and enhance the overall lending experience.

 

Learn about Research and Partnerships opportunities