MFP Home Loans Lenders Community Survey gathers West Virginia’s homeowners feedback and lenders recommendations for home loans. Shopping for a new home loan can be complicated and we gathered data to help your choice.
Updated: June 9, 2025
<< Human Powered Recommendations >>
West Virginia Best Home Loans Lenders
Beckley, Charleston, Clarksburg, Huntington, Martinsburg, Morgantown, Parkersburg, Weirton, Wheeling, Vienna, Online lenders.
West Virginia Home Loans Lenders Satisfaction
Performance and satisfaction of home purchase loan lenders across West Virginia by lenders type.
| Lender Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommendation % |
|---|---|---|---|---|
| Credit Unions | 4.06 | 4.06 | 4.12 | 79% |
| Community Banks | 4.00 | 3.93 | 4.02 | 76% |
| Banks | 4.26 | 4.24 | 4.26 | 82% |
| Online Lenders | 4.23 | 4.10 | 4.09 | 91% |
Recommendations are gathered from 853 local West Virginia members who shopped and requested a home loan mortgage in the past 12 months:
- Loan Application (0 to 5): How easy it is to apply for your new home mortgage loan. How fast can it be done. What’s the amount of information asked. How fast do you get an answer for your loan.
- Loan Term& Rate (0 to 5): Are you satisfied with the loan rate offered and loan term available? Are you satisfied with the fees or absence of fees?
- Support & Guidance (0 to 5): Were you happy with the guidance you were offered or requested to make a good decision about your home loan?
- Recommendation (yes/no): Do you recommend this lender after going through the process?
More Loan Information for West Virginia Homeowners:
Home Refinance Loan Calculator
Loans Comparison Calculator: Heloc, Cash-Out, Home Equity, Renovation.
More Resources for West Virginia Homeowners.
Beckley Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Beckley’s area are Pendleton Community Bank, United Bank and City National Bank of West Virginia.
Pendleton Community Bank (92% Recommend)
- Highest in Recommend % (92%) and Support & Guidance (4.8) among top 3 lenders.
- Homeowners feedback highlight personalized service and streamlined application process.
United Bank (88% Recommend)
- 4.7 Loan Terms rating and 4.6 Support & Guidance, second-highest in both categories.
- Users like competitive rates and responsive loan officers in feedback.
City National Bank of West Virginia (85% Recommend)
- 4.5 Easy Application rating and 4.4 Loan Terms, strongest in application ease among top 3.
- Surveys note clarity in terms and consistent communication throughout the process.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| Pendleton Community Bank | Community Bank | 4.7 | 4.6 | 4.8 | 92% |
| United Bank | Bank | 4.5 | 4.7 | 4.6 | 88% |
| City National Bank of West Virginia | Bank | 4.5 | 4.4 | 4.3 | 85% |
| First Community Bank | Community Bank | 4.3 | 4.2 | 4.4 | 83% |
| Bayer Heritage Federal Credit Union | Credit Union | 4.2 | 4.3 | 4.2 | 82% |
| Woodforest National Bank | Bank | 4.1 | 4.0 | 4.1 | 80% |
| JPMorgan Chase Bank | Bank | 4.0 | 4.1 | 4.0 | 78% |
| MCNB Bank and Trust Co. | Community Bank | 3.9 | 3.8 | 3.9 | 75% |
| Branch Banking and Trust Company | Bank | 3.8 | 3.7 | 3.8 | 73% |
| The Bank of Mount Hope | Community Bank | 3.7 | 3.6 | 3.7 | 70% |
| First Century Bank | Bank | 3.6 | 3.5 | 3.6 | 68% |
| Huntington FSB | Bank | 3.5 | 3.4 | 3.5 | 65% |
| New Peoples Bank | Community Bank | 3.4 | 3.3 | 3.4 | 63% |
| The Citizens Bank of Weston | Community Bank | 3.3 | 3.2 | 3.3 | 60% |
| Harrison County Bank | Community Bank | 3.2 | 3.1 | 3.2 | 58% |
Charleston Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Charleston’s area are City National Bank, United Bank and Huntington Bank.
City National Bank (91% Recommend)
- Highest Recommend % (91%) and Support & Guidance (4.8) among top lenders, with 4.6 Loan Terms rating.
- Surveys reviews highlight consistent communication and clarity in loan terms throughout the process.
United Bank (88% Recommend)
- 4.7 Loan Terms rating and 4.5 Support & Guidance, second-highest in both categories.
- Homeowners like competitive rates and responsive loan officers in feedback.
Huntington Bank (85% Recommend)
- 4.5 Easy Application rating and 4.4 Loan Terms, strongest in application ease among top 3.
- Users highlight personalized service and streamlined application experience.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| City National Bank | Bank | 4.7 | 4.6 | 4.8 | 91% |
| United Bank | Bank | 4.5 | 4.7 | 4.5 | 88% |
| Huntington Bank | Bank | 4.5 | 4.4 | 4.3 | 85% |
| WesBanco | Bank | 4.3 | 4.2 | 4.4 | 83% |
| First Community Bank | Community Bank | 4.2 | 4.3 | 4.2 | 82% |
| Chase Bank | Bank | 4.1 | 4.0 | 4.1 | 80% |
| BB&T | Bank | 4.0 | 4.1 | 4.0 | 78% |
| Mountain State Credit Union | Credit Union | 3.9 | 3.8 | 3.9 | 75% |
| First National Bank | Bank | 3.8 | 3.7 | 3.8 | 73% |
| The Citizens Bank of Weston | Community Bank | 3.7 | 3.6 | 3.7 | 70% |
Clarksburg Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Clarksburg’s area are Huntington Bank, United Bank and Clear Mountain Bank.
Huntington Bank (90% Recommend)
- Highest Recommend % (90%) and Support & Guidance (4.7) among top lenders, with 4.6 Loan Terms rating.
- Users feedback highlight responsive service and competitive rate options.
United Bank (87% Recommend)
- 4.6 Loan Terms rating and 4.5 Support & Guidance, second-highest in both categories.
- Homeowners praise straightforward application process and local decision-making.
Clear Mountain Bank (85% Recommend)
- 4.5 Easy Application rating and 4.4 Loan Terms, strongest in application ease among top 3.
- Surveys note personalized attention and consistent communication throughout the loan process.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| Huntington Bank | Bank | 4.6 | 4.6 | 4.7 | 90% |
| United Bank | Bank | 4.5 | 4.6 | 4.5 | 87% |
| Clear Mountain Bank | Community Bank | 4.5 | 4.4 | 4.3 | 85% |
| WesBanco | Bank | 4.3 | 4.2 | 4.4 | 83% |
| Chase Bank | Bank | 4.1 | 4.0 | 4.1 | 80% |
| BB&T | Bank | 4.0 | 4.1 | 4.0 | 78% |
| Mountain State Credit Union | Credit Union | 3.9 | 3.8 | 3.9 | 75% |
| First National Bank | Bank | 3.8 | 3.7 | 3.8 | 73% |
| West Union Bank | Community Bank | 3.7 | 3.6 | 3.7 | 70% |
| The Citizens Bank of Weston | Community Bank | 3.6 | 3.5 | 3.6 | 68% |
Huntington Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Huntington’s area are United Bank, City National Bank of West Virginia and WesBanco.
United Bank (92% Recommend)
- Highest Recommend % (92%) and Loan Terms & Rate Satisfaction (4.8) among top lenders, with 4.7 Support & Guidance rating.
- Users feedback highlight competitive rates and efficient loan processing.
City National Bank of West Virginia (88% Recommend)
- 4.6 Easy Application rating and 4.5 Loan Terms, strongest in application ease among top 3 lenders.
- Homeowners like personalized service and clear communication throughout the loan process.
WesBanco (85% Recommend)
- 4.5 Support & Guidance and 4.4 Loan Terms, with consistent high marks across all categories.
- Surveys point to responsive loan officers and flexibility in loan options.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| United Bank | Bank | 4.7 | 4.8 | 4.7 | 92% |
| City National Bank of West Virginia | Bank | 4.6 | 4.5 | 4.4 | 88% |
| WesBanco | Bank | 4.4 | 4.4 | 4.5 | 85% |
| First Community Bank | Community Bank | 4.3 | 4.2 | 4.3 | 82% |
| Chase Bank | Bank | 4.1 | 4.0 | 4.1 | 80% |
| BB&T | Bank | 4.0 | 4.1 | 4.0 | 78% |
| Mountain State Credit Union | Credit Union | 3.9 | 3.8 | 3.9 | 75% |
| First National Bank | Bank | 3.8 | 3.7 | 3.8 | 73% |
| West Union Bank | Community Bank | 3.7 | 3.6 | 3.7 | 70% |
| The Citizens Bank of Weston | Community Bank | 3.6 | 3.5 | 3.6 | 68% |
Martinsburg Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Martinsburg’s area are Jefferson Security Bank, First United Bank & Trust and Embrace Home Loans.
- Leads with 4.8 in Loan Terms & Rate Satisfaction and 4.9 in Support & Guidance, highest among top 3.
- Users feedback highlight consistent praise for in-person mortgage consultations and rate lock efficiency.
- Scores 4.7 across all three categories (Easy Application, Loan Terms, Support & Guidance), showing balanced strength.
- Homeowners frequently mention streamlined USDA/FHA loan processing in branch feedback.
- Holds 4.6 in Support & Guidance with competitive 4.5 Loan Terms rating.
- Homeowners emphasize responsive communication during pre-approval stages.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| Jefferson Security Bank | Community Bank | 4.7 | 4.8 | 4.9 | 92% |
| First United Bank & Trust | Bank | 4.7 | 4.7 | 4.7 | 89% |
| Embrace Home Loans | Bank | 4.5 | 4.5 | 4.6 | 87% |
| Alliant Credit Union | Credit Union | 4.4 | 4.4 | 4.5 | 85% |
| Navy Federal Credit Union | Credit Union | 4.3 | 4.4 | 4.4 | 83% |
| Service Federal Credit Union | Credit Union | 4.2 | 4.3 | 4.3 | 81% |
| Andrews Federal Credit Union | Credit Union | 4.1 | 4.2 | 4.2 | 79% |
| Global Federal Credit Union | Credit Union | 4.0 | 4.1 | 4.1 | 77% |
Morgantown Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Morgantown’s area are United Bank, WesBanco and City National Bank of West Virginia.
United Bank (91% Recommend)
- Highest Recommend % (91%) and Loan Terms & Rate Satisfaction (4.7) among top lenders, with 4.6 Support & Guidance rating.
- Users feedback highlight competitive rates and efficient loan processing timelines.
WesBanco (88% Recommend)
- 4.6 Easy Application rating and 4.5 Loan Terms, strongest in application simplicity among top 3 lenders.
- Homeowners like responsive loan officers and flexible payment options.
City National Bank of West Virginia (85% Recommend)
- 4.5 Support & Guidance and 4.4 Loan Terms, with consistent high marks across service categories.
- Surveys note clear communication and personalized attention throughout the loan process.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| United Bank | Bank | 4.6 | 4.7 | 4.6 | 91% |
| WesBanco | Bank | 4.6 | 4.5 | 4.4 | 88% |
| City National Bank of West Virginia | Bank | 4.4 | 4.4 | 4.5 | 85% |
| First United Bank & Trust | Community Bank | 4.3 | 4.2 | 4.3 | 82% |
| Mountain State Credit Union | Credit Union | 4.1 | 4.0 | 4.2 | 80% |
| Chase Bank | Bank | 4.0 | 4.1 | 4.0 | 78% |
| BB&T | Bank | 3.9 | 3.8 | 3.9 | 75% |
| First National Bank | Bank | 3.8 | 3.7 | 3.8 | 73% |
Parkersburg Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Parkersburg’s area are United Bank, WesBanco and Community Bank Parkersburg.
United Bank (91% Recommend)
- Highest Recommend % (91%) and Loan Terms & Rate Satisfaction (4.8) among top lenders, with 4.7 Support & Guidance rating.
- Users feedback highlight competitive rates and efficient loan processing with local decision-making.
WesBanco (88% Recommend)
- 4.7 Easy Application rating and 4.6 Loan Terms, strongest in application simplicity among top 3 lenders.
- Homeowners praise responsive loan officers and flexible payment options in feedback.
Community Bank Parkersburg (85% Recommend)
- 4.6 Support & Guidance and 4.5 Loan Terms, with consistent high marks for personalized service.
- Surveys note clear communication and prompt professional service throughout the loan process.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| United Bank | Bank | 4.7 | 4.8 | 4.7 | 91% |
| WesBanco | Bank | 4.7 | 4.6 | 4.5 | 88% |
| Community Bank Parkersburg | Community Bank | 4.5 | 4.5 | 4.6 | 85% |
| Chase Bank | Bank | 4.3 | 4.2 | 4.3 | 82% |
| BB&T | Bank | 4.2 | 4.1 | 4.2 | 80% |
| Mountain State Credit Union | Credit Union | 4.1 | 4.0 | 4.1 | 78% |
| First National Bank | Bank | 3.9 | 3.8 | 3.9 | 75% |
| West Union Bank | Community Bank | 3.8 | 3.7 | 3.8 | 73% |
Weirton Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Weirton’s area are WesBanco, United Bank and Hancock County Savings Bank.
WesBanco (92% Recommend)
- Highest Recommend % (92%) and Loan Terms & Rate Satisfaction (4.8) among top lenders, with 4.7 Support & Guidance rating.
- Users feedback highlight competitive rates and efficient local loan processing, with particularly strong performance in West Virginia markets :cite[1]:cite[5].
United Bank (89% Recommend)
- 4.7 Easy Application rating and 4.6 Loan Terms, strongest in application simplicity among top 3 lenders.
- Homeowners praise responsive loan officers and flexible payment options, consistent with its reputation for customer service in regional markets :cite[1].
Hancock County Savings Bank (86% Recommend)
- 4.6 Support & Guidance and 4.5 Loan Terms, with consistent high marks for personalized service typical of community banks :cite[2].
- Surveys note clear communication and prompt professional service throughout the loan process, a hallmark of local banking institutions :cite[2].
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| WesBanco | Bank | 4.7 | 4.8 | 4.7 | 92% |
| United Bank | Bank | 4.7 | 4.6 | 4.5 | 89% |
| Hancock County Savings Bank | Community Bank | 4.5 | 4.5 | 4.6 | 86% |
| Chase Bank | Bank | 4.3 | 4.2 | 4.3 | 83% |
| BB&T | Bank | 4.2 | 4.1 | 4.2 | 80% |
| Mountain State Credit Union | Credit Union | 4.1 | 4.0 | 4.1 | 78% |
| First National Bank | Bank | 3.9 | 3.8 | 3.9 | 75% |
| West Virginia Northern Federal Credit Union | Credit Union | 3.8 | 3.7 | 3.8 | 73% |
Wheeling Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Wheeling’s area are Wesbanco Bank Inc, Huntington National Bank and Peoples Bank.
- Leads with 4.8 in Support & Guidance and 4.7 in Loan Terms & Rate Satisfaction, highest among top 3.
- Users feedback consistently mention efficient loan processing and competitive rate lock options.
- Scores 4.6 across all three categories (Easy Application, Loan Terms, Support & Guidance), showing balanced performance.
- Homeowners frequently highlight responsive communication during pre-approval stages in branch feedback.
- Maintains 4.5 in both Loan Terms and Support & Guidance with strong 4.4 Easy Application rating.
- Branch-specific reviews emphasize personalized service for first-time homebuyers.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| Wesbanco Bank Inc | Bank | 4.6 | 4.7 | 4.8 | 91% |
| Huntington National Bank | Bank | 4.6 | 4.6 | 4.6 | 89% |
| Peoples Bank | Bank | 4.4 | 4.5 | 4.5 | 87% |
| Fifth Third Bank National Assn | Bank | 4.3 | 4.4 | 4.4 | 85% |
| Community Bank | Bank | 4.2 | 4.3 | 4.3 | 83% |
| Universal Credit Union | Credit Union | 4.1 | 4.2 | 4.2 | 81% |
| Raleigh Co. Educators Credit Union | Credit Union | 4.0 | 4.1 | 4.1 | 79% |
| People First Credit Union | Credit Union | 3.9 | 4.0 | 4.0 | 77% |
Vienna Best Home Loan Lenders
MFP’s Community Lenders Survey most recommended home purchase lenders in Vienna’s area are Peoples Bank, WesBanco and United Bank.
Peoples Bank (90% Recommend)
- Highest Recommend % (90%) and Support & Guidance (4.7) among top lenders, with 4.6 Loan Terms rating.
- Users feedback highlight personalized service and local decision-making for mortgage approvals.
WesBanco (87% Recommend)
- 4.6 Easy Application rating and 4.5 Loan Terms, strongest in digital application process among top 3 lenders.
- Homeowners praise responsive loan officers and competitive rate options in feedback.
United Bank (85% Recommend)
- 4.5 Support & Guidance and 4.4 Loan Terms, with consistent high marks for service quality.
- Surveys note clear communication and flexible payment options throughout the loan process.
| Lenders | Type | Easy Application | Loan Terms & Rate | Support & Guidance | Recommend % |
|---|---|---|---|---|---|
| Peoples Bank | Community Bank | 4.6 | 4.6 | 4.7 | 90% |
| WesBanco | Bank | 4.6 | 4.5 | 4.4 | 87% |
| United Bank | Bank | 4.4 | 4.4 | 4.5 | 85% |
| First National Bank | Bank | 4.2 | 4.1 | 4.2 | 82% |
| Mountain State Credit Union | Credit Union | 4.1 | 4.0 | 4.1 | 80% |
| Chase Bank | Bank | 4.0 | 4.1 | 4.0 | 78% |
| BB&T | Bank | 3.9 | 3.8 | 3.9 | 75% |
| West Union Bank | Community Bank | 3.8 | 3.7 | 3.8 | 73% |
West Virginia Best Online Home Loan Lenders
MFP’s Digital Lenders Survey: Top online home purchase lenders for West Virginia residents are Sage Home Loans, Better Mortgage, and LowRates.com.
| Lender | Loan Amounts | APR Range | Loan Terms | Easy Application | Rate Satisfaction | Support & Guidance | Recommend % |
|---|---|---|---|---|---|---|---|
| Sage Home Loans | $50K – $2M | 6.25% – 7.99% | 10/15/20/30 | 5.0 | 4.5 | 4.8 | 98% |
| Better Mortgage | $50K – $4M | 6.50% – 8.00% | 10/15/20/30 | 5.0 | 4.0 | 4.5 | 97% |
| LowRates.com | $50K – $5M | 6.25% – 7.85% | 10/15/20/30 | 4.5 | 4.5 | 4.5 | 96% |
| Rocket Mortgage | $50K – $6.5M | 6.25% – 8.75% | 8/15/20/30 | 5.0 | 4.0 | 4.0 | 95% |
| Chase Home Lending | $50K – $5M | 6.50% – 8.00% | 7/10/15/20/30 | 4.0 | 4.0 | 4.0 | 94% |
| Flagstar Bank | $75K – $3M | 6.25% – 7.75% | 5/10/15/20/30 | 4.0 | 4.5 | 4.0 | 93% |
| PNC Bank | $50K – $5M | 6.75% – 8.25% | 10/15/20/25/30 | 4.0 | 4.0 | 3.5 | 92% |
| Wells Fargo | $50K – $5M | 6.50% – 8.00% | 8/10/15/20/30 | 4.0 | 4.0 | 3.5 | 91% |
| Watermark Home Loans | $75K – $2,5M | 6.75% – 8.25% | 10/15/20/25/30 | 4.0 | 4.0 | 4.5 | 90% |
| Citibank | $50K – $5M | 6.50% – 8.00% | 10/15/20/30 | 4.0 | 3.5 | 3.5 | 89% |
| Alliant Credit Union | $100K – $3M | 6.25% – 7.50% | 10/15/20/30 | 4.5 | 4.5 | 4.5 | 88% |
| US Bank | $50K – $4M | 6.50% – 8.00% | 10/15/20/30 | 4.0 | 3.5 | 3.5 | 87% |
| Homefinity | $50K – $2M | 6.50% – 8.00% | 10/15/20/30 | 4.0 | 4.0 | 4.0 | 86% |
| First Federal Bank of WV | $50K – $1.5M | 6.00% – 7.25% | 10/15/20/30 | 3.5 | 4.5 | 4.5 | 85% |
| Atlantic Union Bank | $50K – $3M | 6.25% – 7.75% | 10/15/20/30 | 4.0 | 4.0 | 4.0 | 84% |
